There’s no doubt 2021 has been a wild one but as we got used to WFH, Friday Fun, back to the office, socials, new client wins, award wins, and continuing to go above and beyond for our existing clients, we also made 6 new hires this year!

So whilst our senior leadership team might have been with Fusion for 83 years combined (!) our newest recruits are only just getting started on their journey with us. Want to find out what it’s like to work at Leeds’ best-kept secret? Let Tom, Charlie, Emily, George, Jonny and Elise tell you more…

You joined the Fusion team earlier this year, how would you summarise your time here so far?

Tom: It’s been great! Everyone has been very welcoming, it’s a great team to work in and I feel like I’ve learned a lot since I started. Working across different clients has been something new for me as I worked in-house previously, but it’s been very enjoyable and it’s helped me grow.

Emily: This is my first full-time role post-university so when I think about my knowledge of the field when I joined the team compared to now, I have learned soo much. It’s been quite the journey starting from working remotely, which is why it’s now great having the option to go into the office & see everyone at socials face-to-face rather than through a screen.

Charlie: My time at Fusion so far has been incredibly fulfilling and a rewarding experience. In terms of development I’ve had continual support from the team as a whole, positively challenged with opportunities to grow, whilst also being introduced to and welcomed across all teams. 

Jonny: In one word; welcoming! The whole team has been incredibly warm and friendly since the day I joined, and has made it an absolute breeze to settle in. Every agency likes to talk about collaboration and teamwork, but with Fusion you can really feel it. The team is always ready and willing to support on any issue or challenge.

George: It’s been great, very fast-paced and no day is the same. I’ve loved the variety of sites that we get to work on and take great satisfaction from seeing recommended technical actions implemented with a positive impact.

What’s been the biggest surprise about working at Fusion?

Tom: Not a surprise as such, but everyone works to a very high standard and is very professional in what they do, and I haven’t worked in an environment like that before where the standards are so high, so it’s great to be within it.

Emily: I had no preconceptions of what it would be like working for Fusion, so it has been a pleasant surprise to find it’s a fun and welcoming environment to work in. There has always been someone to turn to if I have a question so that has been really helpful for my own personal development.

Charlie: I think when you start a new job it can be a nervous time, but across the interview process to starting my first day, a sense of welcoming and warmth came across in abundance – the extent to which this has continued goes far beyond what I could have hoped for. Feeling like you belong in a workplace is so essential and I feel I’ve really found that here.

Jonny: How adaptable the team is. I joined Fusion during lockdown and it was a genuine surprise to see how well Fusion had adapted to working from home. I never felt like I skipped a beat switching between the office and home. That being said Charlie’s barista skills make trips to the office somewhat essential; the man has travelled the world in order to perfect the art of coffee for the whole team’s benefit – definitely not one to be missed.

George: I’d say the biggest surprise would be how efficient and adjusted everyone has become to WFH, whilst maintaining communication and remaining collaborative.  

Top skill or tip you’ve learned this year in your specialism?

Tom: Attention to detail is the top tip I’ve learned, whether that be a change in metrics or a market trend, constantly looking at the small details has been massive for me.

Emily: I’d say for anyone starting in the field, try to make clear comprehensive notes while you’re learning anything new. It is helpful to have a written explanation of what was done and why so that you can go back to it when you come across the task again. It is especially valuable to have these notes written in a step-by-step format so that they are organised in the order you will complete the task.

Charlie: Be curious, read across varying industries and always look to discover and anticipate the next development.

Jonny: Perhaps a bit cliché but…I’ve learned the value in thinking outside of the box. Recognising that the solutions to some challenges involve brand new processes, and true collaboration with other departments/people has been of great value and has given me a fresh perspective on client strategy.

George: You could say I have become relatively accustomed to ScreamingFrog, the capabilities of that tool are endless for a technical SEO.

What are your predictions for digital marketing trends in 2022?

Tom: Automation will continue to be more prominent for platforms.

Emily: I have found it interesting how much can change within the industry in such a small amount of time, for example, what is considered best practice can adapt relatively quickly. From this, I think there will be an even greater focus on automation as technology evolves and changes the way we work.

Charlie: Customer-wise, ‘experience’ across the digital journey path is increasingly becoming a social currency. Elsewhere, privacy challenges will continue to affect the wider industry, but present an opportunity to develop more meaningful connections between all parties.

Jonny: I think we’ll continue to see rich media play a bigger role in Paid Search. Image and video assets provide a fantastic opportunity for clients to communicate their brand values, whether that be within a SERP or attached to content. Text ads are limited by characters, but a picture paints a thousand words!

George: On the SEO side of things, I expect plenty more Google algorithm updates – including Page Experience finally coming to desktop (although that’s not much of a prediction).

Anything else you’d like to share?

Tom: Fusion is a great agency to work for and I’m constantly learning from a lot of good people. I feel very grateful to be a part of the team and I’m looking forward to seeing what happens in 2022!

Jonny: It’s clear to see from day one Fusion’s friendly and welcoming atmosphere, but it’s also especially great to see that same culture shared with clients. There is a real sense of collaboration with all my clients and I’ve been fortunate enough to build fantastic relationships with people from a variety of industries.

George: Just that how happy I am to be a part of team Fusion, it’s a happy and supportive place to work.

Like what you hear? Join Team Fusion! We have exciting opportunities on our careers page.