Paid Media News Roundup

AdWords – Notes

Those who have made the switch to the new AdWords interface may have noticed they can now add notes to campaign and ad group-level graphs. If you are yet to make the switch, or see the option, it is revealed when hovering over a point on the graph, as seen below.

Notes offer a centralised place to document any important changes and, through doing so, allow you to build a comprehensive picture of your account over time. Perhaps more important, however, is the much needed respite they offer to those who have grown tired of rifling through external documents, emails, or the change history for the date of a change or perhaps a promotion; wholly unwelcome tasks that I will certainly be glad to see the back of.

AdWords – Parallel Tracking

In a bid to improve landing-page times, and mobile web experiences, Google will, from the end of October this year, require parallel tracking on all accounts.

Parallel tracking seeks to overcome the problem of tracking codes slowing down landing pages, by essentially splitting the landing page and the tracking. Users can then be sent straight to the landing page, whilst the tracking is sent to an ad click measurement server. This stops users waiting for any redirects to load.

While parallel tracking is currently optional, early adoption could allow you to speed up your site’s load time, setting you aside from those who choose not to make the switch. The importance of this is furthered by the fact that from the end of this month, mobile speed will start being factored into your quality score.

DoubleClick – Digital Audio Ad Inventory

As the number of people who use music streaming services continues to grow, it is only to be expected that so too will the ways for advertisers to reach them. The latest platform to support the programmatic buying of audio ads is DoubleClick Bid Manager, whose advertisers can now reach audiences on Google Play Music, Spotify, Soundcloud and TuneIn.

Developments like these offer an exciting opportunity for advertisers to begin building a picture of how to engage with their audience through audio ads. The challenge going forward, and one that will only be compounded as more exchanges begin to offer audio ads and more advertisers begin to experiment with them, will be to engage with users in a relevant, non-intrusive way. As such, early insights will be a valuable way to stay ahead of the competition.

Google Sheets – AdWords Add-On

Google recently launched into beta an AdWords add-on for Google sheets, allowing users to create reports that can be run from, and downloaded to, a Google sheet – similar to the Google Analytics add-on. This allows users to create custom reports that are easy to update and can be easily shared, without writing scripts or investing in third-party software.

Unfortunately, the add-on is still lacking a few reports, such as shopping, and, unlike the Analytics add-on, a script, or many third-party solutions, does not allow you to schedule your reports.

Although it is not currently possible to automate every aspect of reporting through the add-on, it is certainly a step in the right direction and will be a useful tool once the other reports and a scheduling feature have been added.

Halfords Acclaimed for Super Summer

Whilst the intermittent wet weather of the last two weeks seems set to bring the British summertime to a close, we’ve recently been delighted to see the wide acclaim received by our client Halfords for their exceptional performance throughout the summer, making headlines in leading publications such as Internet Retailing and The Telegraph.

Halfords’ strategy focused on the on-trend phenomenon of staycations. Growing numbers of British families are swapping ten-hour flights for fish ‘n chips and pitching their tents a little closer to home. As one of the UK’s leading suppliers of holiday-making must-haves like sleeping bags, tents, bikes and roof-racks, it was essential for Halfords’ voice to be at the heart of the conversation.

In collaboration with Halfords’ internal teams, we implemented a cross-channel strategy to bring Halfords’ vision to life. With the objective of maintaining and increasing Halfords’ visibility for the camping category, we sought to create compelling content to drive organic visibility and secure coverage with major publications and features on high-quality lifestyle blogs. Production of an interactive camping guide whilst working alongside influencers to produce unique stories and advice helped Halfords increase SoV by 3.86% with over 50 pieces of coverage. Additionally, we supported staycation-specific products with promotional PPC ad copy to harness intent driven by the wider content strategy. Granular Shopping structure allowed dynamic support of key products during peak periods.

Image of Halfords' camping guide by Fusion Unlimited
A snap from our work on the guide! (Halfords)

Revenue-wise, our combined activity provided the brand with a summer to remember. In comparison to the first twenty weeks of the last financial year, total sales rose by 11.2%, revenue from retail services (such as bike repairs and car -part fitting) increased by 18.3%, and overall revenue went up by 4.8%.

Another significant action by the brand was their perfecting of their in-store collection services. 85% of all digital orders are now picked up in Halfords stores, which is important for a brand who specialise in items difficult to ship. The availability enables customers to enjoy the benefits of easy online purchasing whilst minimising the hassle of delivery.

It’s always great to see our clients gain the recognition their efforts deserve, and we’re excited to how our brands’ successes will be received in the future!

Interested in how we can help your brand flourish online? Explore our range of digital services.

Google Launches Google Posts

To a mix of excitement and surprise, Google have launched their new Google Posts feature, allowing all Google My Business customers to microblog directly onto the search results stream, enabling brands to reach their audience with unprecedented ease.

The Google Posts interface was first trialled in January 2016, in the build-up to the US election: Google gave electoral candidates the chance to summarise their responses to pressing political concerns in posts of up to 14,400 characters, and then made those responses visible on relevant search queries.  Searching for issue X, for instance, would show you the stances of politicians Y and Z towards it.

A year and a half later, Google has completely reimagined the tool and expanded its availability, now enabling all businesses to post content directly to the search feed.

Brands’ posts will be visible for up to seven days before they disappear, exhibited in a scrollable carousel that rotates up to ten posts at a time, in a move that encourages businesses to keep their content fresh and vibrant.

Like Facebook and Twitter, posts can be brought to life with images and photography, although the interface doesn’t currently support GIFs or video. There’s a 300 words limit; only the first 100 characters will appear immediately in the Knowledge Panel, encouraging brands to balance creativity and concision when delivering their message.

There’re various ways that posts can be made more actionable: they can be created as ‘events’, causing the content to display for the event’s duration as defined by the user, or they can be rounded off with a call to action, be it a link for users to follow for more information, or an ‘add to cart’ functionality for quick and easy purchasing.

The whole of the interface is superbly tailored for mobile use; it’s clear that mobile search lies at the heart of Google’s bold philosophy and plans for the future.

It ties in beautifully to the company’s ever-expanding focus on local search, empowering small businesses by giving them an even greater opportunity to spread the word of their services through curated content.

Google Posts equally presents a brilliant opportunity to larger multi-location brands, allowing for the publication of bespoke content relating to each store locality.

If there’s going to be an exciting event or a brilliant promotion running in your Leeds’ store, for example, you’ll be able to use Google Posts to advertise it specifically on the Leeds store’s GMB page.

It’s very new, and there’s certainly scope for several of the interface’s features to be improved, such as widening the list of available calls to action and broadening the reach of the Insights module, providing greater information for analysis.

Needless to say, Google Posts is an exciting direction for Google to be heading in, opening another channel for the creation and promotion of content, and one that brands would be wise to think about, too!