Social Media Roundup: October

Make a cuppa and take five minutes of your day to find out all about last month’s most notable developments in social media, courtesy of Fusion’s social team!

Facebook

Facebook’s main changes last month involved the introduction of several new features to its group functionality.

New additions include:

  • Automated welcome posts that admins can use to personally welcome new members to communities.
  • Badges that make admins’ and different members’ roles easily identifiable.
  • Group member profiles, outlining users’ interests, upcoming events and past contributions. For many users, groups form a major part of their Facebook experience. It’s great to see Facebook’s commitment to improving the service and making groups more inclusive than ever.

Simultaneously, the service announced new measures for tackling the proliferation of suspect political ads, which posed a major problem during the 2016 US election.

Firstly, Facebook will soon require all political advertisers to verify their identities before allowing them to post, which will minimise the influence of anonymous users. Simultaneously, they will ask advertisers to disclose political ads’ affiliations within the ad copy, making political posts easier to spot. Any posts in breach of these standards will be detected automatically through Facebook’s machine learning technology.

To complement this from a user’s perspective, Facebook will also introduce a ‘View Ads’ button which will enable users to see every ad that a page is running. It’s another way of increasing pages’ accountability for their campaigns.

All these changes will be rolled out in Canada next year, and introduced in the US in time for the 2018 midterm elections.

Twitter

Twitter faced similar criticism for its failure to moderate a high volume of low-quality ads. Like Facebook, they too have refined their services to improve ad standards and transparency.

To tackle the issue of political ads, Twitter has created a new template specifically for electioneering posts. These will look different to typical display ads. As on Facebook, they’ll need to clearly state their political affiliation.


Twitter’s vision of how the new electioneering ads will appear. (Credit: Twitter)

As a larger scale commitment, Twitter has also launched what it’s called its Transparency Centre. This will enable users to see:

  • All ads that are running on the service
  • How long ads have been running
  • All ad creative associated with campaigns that you are being targeted by
  • And personal information on which ads you are eligible to be serve

It’s interesting to see both channels’ responses to what’s been a crisis for the industry. We’re keen to find out how they continue developing these aspects of their service in the future.

Instagram

Last month, Instagram added two new features to help users create particularly quirky content.

For Halloween, the channel introduced a range of hair-raising stickers and frightening face-changing filters. Users were able to shapeshift into many of the season’s spookiest staples, such as bats, ghouls, zombies and more:

https://twitter.com/instagram/status/923592909403885568

They also added a comical camera effect called Super Zoom. When pressed, the camera suddenly zooms in, as an appropriately dramatic soundtrack plays in the background to set the scene:

https://twitter.com/instagram/status/923658815555493890?ref_src=twsrc%5Etfw&ref_url=http%3A%2F%2Ffortune.com%2F2017%2F10%2F28%2Finstagram-update-superzoom-halloween%2F

Instagram has also kept up the pressure on rival mobile app Snapchat by introducing a new live-streaming feature called ‘Go Live With’. This allows live-streaming users to invite others to feature within their stream. For influencers and their fans this will create new opportunities for engagement and live content creation. We’re intrigued to see how the channel’s biggest stars respond!

Join us next month for more!

Halloween Campaigns Round-up

Post-Halloween greetings from Fusion Content. It’s been the season to be scary. The world’s biggest brands and content creators headed outside to trick and treat, as campaign activity took a frightening turn towards the paranormal.

Now that the pumpkin lanterns are well and truly out, read on for the best examples of Halloween marketing this year.

Stranger Things turns the internet Upside Down (spoiler free!)

The Internet loves talking about what it’s been watching. In recent months, few series have received more hype than the newest Stranger Things. Netflix released the show’s second season on October the 27th.

As a goldmine of pop culture throwbacks and retro references, the series presented super partnership opportunities to a range of brands:

SPOTIFY

Spotify allowed users to find out which Stranger Things characters share their musical tastes. Firstly, they tailored playlists to the season’s main characters’ preferences. Then, they compared them with users’ listening histories. Options ranged from the Demogorgon’s Upside Downers to Eleven’s Breakfast Jams!

TOPSHOP

Topshop converted their flagship Oxford Street branch into a Stranger Things shrine. They recreated a range of the show’s most iconic locations, such as Hawkins Lab, the games arcade and the Byers’ heavily graffitied living room:

https://twitter.com/Topshop/status/925044696182910977

https://twitter.com/Topshop/status/924621868526653441

KELLOGG’S EGGO

These are the snack of choice of one of Stranger Things’ most iconic characters. Since series two arrived, the Eggo Twitter has practically become a Stranger Things fan account (with a few outrageously bad puns thrown into the mix):

All of these are instances of brands imaginatively tapping into mainstream pop culture events to create relevant and timely marketing. Kellogg’s activity is an especially excellent example. By capitalising on Eggo’s sudden uplift of pop culture relevance, and crafting a social strategy around it, they’ve been able to grow their brand in a new direction for a widened and younger audience.

Svedka Vodka uses display ads to haunt the internet

Svedka Vodka took an unconventional but eerily brilliant approach to its Halloween-themed marketing, which combined creative activity and remarketing to possess users’ social feeds with spooky Svedka Vodka content.

The campaign began by serving clickbait Halloween-themed cocktail recipes on users’ feeds. However, all wasn’t as it seemed. If a user clicked they link, they’d instead be spirited away to a video proclaiming that the curse had been laid:

From then on, they would be shown a cocktail of creepy banner ads. Geotargeting and retargeting methods made the curses uncannily unique: users in New York would be served New York specific ads, for instance.

And the user could only lift the curse by sharing one of the clickbait articles from Svedka Vodka’s Halloween hub. The curse would pass on to their friends and the cycle would begin again!

The brand’s multi-channel strategy created a memorable, outside-of-the-box campaign. Whilst we wouldn’t normally advocate shaping a digital strategy around hexing your audience, it certainly paid dividends on this occasion!

Burger King clowns around with McDonald’s and IT

Like Kellogg’s Eggos, Burger King’s Halloween content tied into pop culture happenings. Yet, rather than using pop culture to promote their own product, Burger King used it instead to take a swipe at a rival. The target? Historic arch-nemesis, Ronald McDonald.

This Halloween, BK invited the world to dress-up as scary clowns and, in many of its biggest locations (such as Leicester Square), offered free burgers as a reward. The campaign’s motto summarised the endeavour succinctly: ‘Never trust a clown’.

This isn’t the first time that Burger King has trolled its competitors in its Halloween content. Last year, one outlet dressed up as McDonalds’ ghost:


Credit: AdWeek

Nevertheless, it’s an inventive approach that capitalised on a seasonal opportunity to create conversations and serve up buzz around the brand at a competitor’s expense (which is risky, but fits within Burger King’s wider brand identity).

Come back next month, where we’ll be chatting all things Christmas!

SEO Market Updates: October 2017

Mobile-first index out for some sites

Webmaster Analyst Gary Illyes recently told a conference audience that Google’s mobile-first indexing has begun rolling out for “a few sites”.

Google is classifying sites based on how similar the mobile version is to the desktop version. Sites that have 100% similar versions are more likely to switch first.

Google can test the changes by rolling out to just a few sites first before the full switch next year.

Google testing blue “Instant” label

Google is testing a new label for AMP results, showing “Instant” in a blue colour instead of “AMP” in grey.

This could be a welcome change, as the average searcher may not understand the meaning of AMP or why the result is tagged as such.

We have also seen tests of the tag using only the AMP icon without accompanying text.

Book online from local listings

Google has started displaying a “Book online” button for eligible businesses in the US that have set the feature up in Google My Business.

The button integrates with 15 external booking providers and can help searchers book with a company in under 1 minute.

We hope to see this feature rolled out to other businesses in more countries soon.

Google ceases using country domains

Using Google’s country-specific domains no longer returns results for that location.

Instead, the users actual location is used, regardless of the domain used to conduct the search. Google say that this is to provide “the most useful information”.

This change affects search on both mobile and desktop. You can still change the country for the results from the preferences page.